Service
Perfect service for your
Pharmacy from the beginning.
For every requirement
Service is important to you? We agree.
Listening, understanding, giving advice, these are all features of the professional service your pharmacy provides every day.
We work in a very similar way. Our service is also exceptional, at least that’s what our customers say. If you are interested in a PSS pick-up system, our service starts with planning support even before you make the purchase. And that’s not all. We are by your side all the way and are also there for you after installation with our team and marketing support. For the good feeling right from the start.
Planning
Clever planning for optimal implementation.
We are happy to assist you upon request with all facets of your planning, whether you are building new, renovating, or integrating our PSS collection system into your existing pharmacy. Of course, we can also advise you on determining the optimal capacity for your pharmacy.
Training
Intuitive operation explained simply.
Our systems are extremely easy to use. Nevertheless, we support you and your staff with individual training approaches that are completely tailored to your needs. We provide you and your employees with targeted and comprehensive instructions on how to use the collection system, the emergency service system and the payment system – usually directly on the day of installation. Of course, if necessary, at any later time.
Advertising
Your advertising is included with PSS.
For us, service does not stop at the sale. We provide you with targeted support in informing your customers about your PSS pick-up machine. This is where our experience comes in and we have compiled it in advertising materials. From stickers for your shop window to display stands or flyers – we have everything prepared for you. You can therefore present the many advantages of the pick-up terminals to your customers in a targeted manner right from the start and position yourself with this unique and innovative selling point. Of course everything is labeled with your logo.
1
Poster advertising for your 24h pick-up system in the window of your pharmacy or on nearby billboards. Space for your logo is of course included.
A3 poster for your pharmacy window
2
Information made easy. With the DIN long flyer, you give your customers everything they need to know for easy operation of your 24h pickup system.
DIN long (DL) flyer for your customers
3
Prime position on the pharmacy counter. With the display for your counter you draw attention to the 24h pick-up system even without a long consultation. Available in two sizes.
A5 and A6 stand-up displays for your pharmacy counter
Maintenance
Our service does not end with the purchase.
Our service also includes the maintenance of your system. As part of our maintenance services, we regularly check your collection system on-site and offer support with our hotline (also via remote maintenance). Of course, you will also receive the latest software updates for your product. Planning – Thoughtful planning for optimal use. We are happy to assist you with all facets of your planning upon request, whether you are building new, just renovating, or integrating our PSS collection system into your existing pharmacy. Of course, we can also advise you on determining the optimal capacity for your pharmacy.
